Privacy Policy
We are building a strong tradition of providing quality goods and excellent customer service. Part of achieving this goal involves working with information that helps us understand what customers want when they visit our site.
Information You Provide Us
In several areas, we ask you to provide information by filling out and submitting an online form. Following is a list of the information we request, arranged by site location, and details on how we use this information.
Checkout
We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.
When you make a purchase or join the Wine Club your credit card will be processed by Cutbow Wines. Please check your credit card statement to verify that the charges have been properly processed. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.
My Account
When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to fulfill your orders and to enable time-saving features like express checkout, wish lists, and saved baskets. We do not share or sell this information.
Newsletter
We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we’re sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses.
Gift Cards and Gift Messages
These options allow you to send a personal greeting with your gift order. We make no use of the information contained in these greetings except to complete your order as you have requested.
Information We Don’t Collect
When you visit and browse our site, we do not collect your name, email address or any other personal information unless you provide it to us.
How We Use Email
After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information.
We send our Newsletter, our email update on sales, products and wine information, to subscribers only. We do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.
About Information We Share With Others
We do not, under any circumstances, share or sell your information to anyone.
Information We Do Not Share With Others
We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household.
We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies.
For both privacy and security purposes, all transactional information communicated between customers and our Web site is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorization.
How To Remove Your Name From Our Mailing List
Email us at info@cutbowwine.com
Data Deletion Requests
At Cutbow Wines, we understand the importance of controlling your personal data. If you wish to delete or remove your personal information from our records, you have the right to make a data deletion request. We are committed to facilitating this process in a timely and efficient manner. Below are the steps you need to take to initiate a data deletion request:
Submission of Request: You can submit your data deletion request by contacting us via email. Please provide your full name, contact details, and any relevant information to help us locate your data within our systems.
Verification of Identity: To ensure the security of your data, we may need to verify your identity before processing the deletion request. This step helps prevent unauthorized access to your personal information.
Processing Time: Upon receipt of your deletion request and successful verification of your identity, we will initiate the process of removing your data from our systems. Please note that the time taken to complete this process may vary depending on the complexity of the request and the volume of data involved. However, we will endeavor to complete the deletion within a reasonable timeframe.
Confirmation: Once your data has been successfully deleted from our systems, we will provide you with confirmation of the deletion via your preferred contact method.
Retention of Certain Information: Please be aware that while we will delete your personal data upon request, we may retain certain information as required or permitted by law, or for legitimate business purposes, such as record-keeping and compliance purposes.
Limitations: It’s important to note that there may be limitations to our ability to fulfill your deletion request, particularly if retaining some of your data is necessary for legal or contractual reasons. In such cases, we will inform you of the reasons for our inability to comply with your request.
Rights to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time. If you choose to withdraw your consent, it may affect your ability to access certain services or functionalities provided by Cutbow Wines.
Contact Information: If you have any questions or concerns regarding the deletion of your personal data or our privacy practices in general, please don’t hesitate to contact us using the details provided below:
Attn: Data Privacy Request
Cutbow Wines
2975 Limestone Way
Paso Robles, CA 93446
Or you can email us:
Info@cutbowwine.com
Updates To Our Information Practices
We’re always looking for ways to improve our site’s features and services and to improve the way we communicate our information practices. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on our privacy practices. We will never change our policies with regard to releasing information to third parties without first notifying all customers and providing them with the opportunity to “opt-in” for correspondence from other companies.
Questions or Comments
Please contact us for questions, comments or assistance with any privacy related issues, we invite you to contact us via email (info@cutbowwine.com). We’re always happy to help.